How to contact Melbet
| Channel | Where | Hours |
|---|---|---|
| Phone | +44 20 3807 7601 |
Fix it yourself first
Many issues have a known fix. These guides cover the most common ones:
| Problem | Go to |
|---|---|
| Can't log in or forgot your password | Melbet login guide |
| Registration code didn't arrive | Registration guide |
| Deposit not showing | Deposit guide |
| Withdrawal pending or rejected | Withdrawal guide |
| Verification documents | Security and verification |
| App won't install | Android app guide |
| Bet status or settlement question | How to bet |
| Bonus wagering | Bonus guide |
What to include in your message
One complete message gets answered faster than several partial ones.
- Your account ID. Never your password.
- What you were trying to do, and what happened instead.
- Any error message, word for word, or a screenshot of it.
- For payments: the amount, method, date and the transaction reference.
- For bets: the bet ID from your bet history.
- Which device and whether you're using the website or the app.
Frequently asked questions
How do I contact Melbet customer support?
Through the help or contact option in your account on the website or app. The section above lists the current channels.
What should I do if I can't log in to contact support?
Use the help option on the login screen, or try the login guide first.
What details does support need?
Your account ID, a description of the problem, any error message, and for payments the transaction reference. Never send your password.
Does Melbet contact players on WhatsApp or Telegram?
Treat unsolicited messages offering bonuses or tips as suspicious. Use only the official channels listed on this page.