The account journey
Every account moves through the same stages:
- RegistrationOpen the account
- VerificationConfirm who you are
- LoginAccess on any device
- CashierDeposits and withdrawals
- ManagementHistory, settings, limits
What's in your account
The menu labels may differ slightly between the website and the app, but the sections are the same.
Personal details
Your name, date of birth and contact details. Keep them matching your ID, because they're checked during verification.
Balance and cashier
Your main balance, any bonus balance, and the deposit and withdrawal screens.
Bet history
Every sports bet and its status: open, won, lost or returned.
Transaction history
Every deposit and withdrawal with its date, amount, method and status.
Security
Password changes and sign-in protection.
Responsible gambling
Limits and breaks that help keep betting under control.
Balance types
Your main balance is real money. You can bet with it and withdraw it. If you take a promotion, bonus funds may be held separately until the wagering requirement is met. Bonus money can't be withdrawn until then. The cashier shows how much of your balance can be withdrawn right now.
How bonus balances convert is explained in the Melbet bonus guide.
Keep your details current
If you change your phone number or email, update it in your profile straight away. Password resets and security codes are sent to those details, so an old number can lock you out. Your name and date of birth usually can't be changed yourself once verified. If they were entered wrongly, contact support with your ID.
Frequently asked questions
Where can I see my bet history?
In your account, under bet history. It lists open and settled bets with their status.
Where can I see my deposits and withdrawals?
In the transaction history section of your account.
How do I change my password?
In your account's security settings. You'll need your current password. If you've forgotten it, use password recovery on the login screen.
Can I have more than one Melbet account?
Keep to a single account. Duplicate accounts are generally not permitted under betting terms and can be closed.
Can I close my account?
Contact support to close your account. To take a break instead, see the responsible gambling tools.